Resolved -
On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced brief connection interruptions, and egress operations may have seen increased latency. The affected servers were removed and replaced. The region has been operating normally since.
Jul 23, 01:00 PDT
Resolved -
Error rates for room service api requests in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.
Jul 14, 03:41 PDT
Monitoring -
Between 08:54 am and 09:06 am UTC, 5.4% of room service api requests in our London region failed with errors. A fix was applied and error rates returned to normal by 09:06 am UTC. We are continuing to monitor.
Jul 14, 02:49 PDT