All Systems Operational

Global Real Time Communication ? Operational
90 days ago
99.99 % uptime
Today
Cloud Dashboard (cloud.livekit.io) ? Operational
90 days ago
99.99 % uptime
Today
Global Egress ? Operational
90 days ago
99.99 % uptime
Today
Global Ingress ? Operational
90 days ago
100.0 % uptime
Today
Global SIP ? Operational
90 days ago
99.99 % uptime
Today
Global Cloud Agents ? Operational
90 days ago
100.0 % uptime
Today
Regional Real Time Communication ? Operational
90 days ago
99.99 % uptime
Today
Japan - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Real Time Communication ? Operational
90 days ago
99.99 % uptime
Today
India - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
US West - Real Time Communication ? Operational
90 days ago
99.99 % uptime
Today
Australia - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
Singapore - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
US Central - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
South Africa - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
UAE - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
Israel - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Real Time Communication ? Operational
90 days ago
99.96 % uptime
Today
Europe South - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
US East - Real Time Communication ? Operational
90 days ago
99.99 % uptime
Today
Europe Central - Real Time Communication ? Operational
90 days ago
100.0 % uptime
Today
Regional TURN ? Operational
90 days ago
99.99 % uptime
Today
Brazil - TURN ? Operational
90 days ago
100.0 % uptime
Today
Japan - TURN ? Operational
90 days ago
100.0 % uptime
Today
US West - TURN ? Operational
90 days ago
100.0 % uptime
Today
India - TURN ? Operational
90 days ago
100.0 % uptime
Today
Australia - TURN ? Operational
90 days ago
100.0 % uptime
Today
Singapore - TURN ? Operational
90 days ago
100.0 % uptime
Today
US Central - TURN ? Operational
90 days ago
100.0 % uptime
Today
South Africa - TURN ? Operational
90 days ago
100.0 % uptime
Today
UAE - TURN ? Operational
90 days ago
100.0 % uptime
Today
Israel - TURN ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - TURN ? Operational
90 days ago
99.97 % uptime
Today
US East - TURN ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - TURN ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - TURN ? Operational
90 days ago
100.0 % uptime
Today
Europe South - TURN ? Operational
90 days ago
100.0 % uptime
Today
Regional Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
US West - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
India - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Japan - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Australia - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Singapore - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
US Central - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
South Africa - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
UAE - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Israel - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
US East - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Europe South - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - Analytics Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Regional SIP ? Operational
90 days ago
99.99 % uptime
Today
US West - SIP ? Operational
90 days ago
100.0 % uptime
Today
US East - SIP ? Operational
90 days ago
100.0 % uptime
Today
India - SIP ? Operational
90 days ago
100.0 % uptime
Today
Brazil - SIP ? Operational
90 days ago
100.0 % uptime
Today
Australia - SIP ? Operational
90 days ago
100.0 % uptime
Today
Japan - SIP ? Operational
90 days ago
100.0 % uptime
Today
US Central - SIP ? Operational
90 days ago
100.0 % uptime
Today
Israel - SIP ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - SIP ? Operational
90 days ago
99.96 % uptime
Today
UAE - SIP ? Operational
90 days ago
100.0 % uptime
Today
South Africa - SIP ? Operational
90 days ago
100.0 % uptime
Today
Singapore - SIP ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - SIP ? Operational
90 days ago
100.0 % uptime
Today
Europe South - SIP ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - SIP ? Operational
90 days ago
100.0 % uptime
Today
Regional Ingress ? Operational
90 days ago
99.99 % uptime
Today
US East - Ingress ? Operational
90 days ago
100.0 % uptime
Today
US West - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Japan - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Singapore - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Australia - Ingress ? Operational
90 days ago
100.0 % uptime
Today
South Africa - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Ingress ? Operational
90 days ago
99.96 % uptime
Today
India - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Israel - Ingress ? Operational
90 days ago
100.0 % uptime
Today
UAE - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Europe South - Ingress ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Ingress ? Operational
90 days ago
100.0 % uptime
Today
US Central - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - Ingress ? Operational
90 days ago
100.0 % uptime
Today
Regional Egress ? Operational
90 days ago
99.99 % uptime
Today
Japan - Egress ? Operational
90 days ago
100.0 % uptime
Today
US West - Egress ? Operational
90 days ago
100.0 % uptime
Today
US East - Egress ? Operational
90 days ago
100.0 % uptime
Today
Singapore - Egress ? Operational
90 days ago
100.0 % uptime
Today
India - Egress ? Operational
90 days ago
100.0 % uptime
Today
UAE - Egress ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Egress ? Operational
90 days ago
100.0 % uptime
Today
South Africa - Egress ? Operational
90 days ago
100.0 % uptime
Today
US Central - Egress ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Egress ? Operational
90 days ago
99.96 % uptime
Today
Israel - Egress ? Operational
90 days ago
100.0 % uptime
Today
Australia - Egress ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Egress ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - Egress ? Operational
90 days ago
100.0 % uptime
Today
Europe South - Egress ? Operational
90 days ago
100.0 % uptime
Today
Regional Cloud Agents ? Operational
90 days ago
100.0 % uptime
Today
US East - Cloud Agents ? Operational
90 days ago
100.0 % uptime
Today
Europe Central - Cloud Agents ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 7, 2025

No incidents reported today.

Nov 6, 2025
Resolved - This incident has been resolved. An upstream service provider was having intermittent timeout issues. We've added retries to this interaction and we have not seen a reoccurrence.
Nov 6, 14:03 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 11:28 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 08:38 PST
Investigating - We are investigating intermittent issues with creating new cloud agents in EU Central. Running agents in this region are not affected.
Nov 6, 07:39 PST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Resolved - This incident has been resolved.
Oct 31, 07:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 06:10 PDT
Identified - The Reconciler service experienced an interruption, preventing certain changes (e.g., update-secret, deployments, etc.) from being applied to agents during the incident. Creation of new agents was not affected, and only a subset of existing agents were impacted.
Oct 31, 06:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 06:04 PDT
Investigating - We are currently investigating the issue.
Oct 31, 05:37 PDT
Resolved - On 2025-10-31 from 06:42 to 06:55 UTC, we detected a cloud provider outage in Frankfurt. We automatically routed around this. After recovery, we noticed elevated RTT to other European clusters, so as a precaution we kept Frankfurt drained until the network proved stable. It was undrained at 09:08.
Oct 31, 02:05 PDT
Oct 30, 2025
Resolved - Our Cloud Provider in Saudi Arabia went down from 7:30 - 8:20 UTC. We automatically route around these issues for unrestricted traffic, but customers with compliance requirements will have noticed a disruption of service.
Oct 30, 01:36 PDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Postmortem - Read details
Oct 29, 16:59 PDT
Resolved - This incident has been resolved. Inbound SIP has been fully recovered as of 11:38am PT and all metrics look normal.

We'll be sharing a detailed post-mortem shortly.

Oct 28, 13:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 11:34 PDT
Identified - We are investigating an issue with inbound SIP calls. Service should start to be restored soon
Oct 28, 11:26 PDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.