All Systems Operational

Global Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Cloud Dashboard (cloud.livekit.io) Operational
90 days ago
99.98 % uptime
Today
Global Egress Operational
90 days ago
100.0 % uptime
Today
Global Ingress Operational
90 days ago
100.0 % uptime
Today
Global SIP Operational
90 days ago
99.99 % uptime
Today
Global Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Global Inference Operational
90 days ago
100.0 % uptime
Today
Regional Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Japan - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Brazil - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
India - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US West - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Australia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Singapore - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US Central - Real Time Communication Operational
90 days ago
99.99 % uptime
Today
South Africa - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
UAE - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Israel - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Europe South - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US East - Real Time Communication Operational
90 days ago
99.86 % uptime
Today
Europe Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Regional TURN Operational
90 days ago
100.0 % uptime
Today
Brazil - TURN Operational
90 days ago
100.0 % uptime
Today
Japan - TURN Operational
90 days ago
100.0 % uptime
Today
US West - TURN Operational
90 days ago
100.0 % uptime
Today
India - TURN Operational
90 days ago
100.0 % uptime
Today
Australia - TURN Operational
90 days ago
100.0 % uptime
Today
Singapore - TURN Operational
90 days ago
100.0 % uptime
Today
US Central - TURN Operational
90 days ago
100.0 % uptime
Today
South Africa - TURN Operational
90 days ago
100.0 % uptime
Today
UAE - TURN Operational
90 days ago
100.0 % uptime
Today
Israel - TURN Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - TURN Operational
90 days ago
100.0 % uptime
Today
US East - TURN Operational
90 days ago
100.0 % uptime
Today
Europe Central - TURN Operational
90 days ago
100.0 % uptime
Today
United Kingdom - TURN Operational
90 days ago
100.0 % uptime
Today
Europe South - TURN Operational
90 days ago
100.0 % uptime
Today
Regional Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US West - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Brazil - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
India - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Japan - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Australia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Singapore - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
South Africa - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
UAE - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Israel - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US East - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe South - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Regional Phone Numbers Operational
90 days ago
100.0 % uptime
Today
US Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Regional SIP Operational
90 days ago
100.0 % uptime
Today
US West - SIP Operational
90 days ago
100.0 % uptime
Today
US East - SIP Operational
90 days ago
100.0 % uptime
Today
India - SIP Operational
90 days ago
100.0 % uptime
Today
Brazil - SIP Operational
90 days ago
100.0 % uptime
Today
Australia - SIP Operational
90 days ago
100.0 % uptime
Today
Japan - SIP Operational
90 days ago
100.0 % uptime
Today
US Central - SIP Operational
90 days ago
100.0 % uptime
Today
Israel - SIP Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - SIP Operational
90 days ago
100.0 % uptime
Today
UAE - SIP Operational
90 days ago
100.0 % uptime
Today
South Africa - SIP Operational
90 days ago
100.0 % uptime
Today
Singapore - SIP Operational
90 days ago
100.0 % uptime
Today
Europe Central - SIP Operational
90 days ago
100.0 % uptime
Today
Europe South - SIP Operational
90 days ago
100.0 % uptime
Today
United Kingdom - SIP Operational
90 days ago
100.0 % uptime
Today
Regional Ingress Operational
90 days ago
100.0 % uptime
Today
US East - Ingress Operational
90 days ago
100.0 % uptime
Today
US West - Ingress Operational
90 days ago
100.0 % uptime
Today
Japan - Ingress Operational
90 days ago
100.0 % uptime
Today
Singapore - Ingress Operational
90 days ago
100.0 % uptime
Today
Australia - Ingress Operational
90 days ago
100.0 % uptime
Today
South Africa - Ingress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Ingress Operational
90 days ago
100.0 % uptime
Today
India - Ingress Operational
90 days ago
100.0 % uptime
Today
Brazil - Ingress Operational
90 days ago
100.0 % uptime
Today
Israel - Ingress Operational
90 days ago
100.0 % uptime
Today
UAE - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe South - Ingress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Ingress Operational
90 days ago
100.0 % uptime
Today
US Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Regional Egress Operational
90 days ago
100.0 % uptime
Today
Japan - Egress Operational
90 days ago
100.0 % uptime
Today
US West - Egress Operational
90 days ago
100.0 % uptime
Today
US East - Egress Operational
90 days ago
100.0 % uptime
Today
Singapore - Egress Operational
90 days ago
100.0 % uptime
Today
India - Egress Operational
90 days ago
100.0 % uptime
Today
UAE - Egress Operational
90 days ago
100.0 % uptime
Today
Brazil - Egress Operational
90 days ago
100.0 % uptime
Today
South Africa - Egress Operational
90 days ago
100.0 % uptime
Today
US Central - Egress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Egress Operational
90 days ago
100.0 % uptime
Today
Israel - Egress Operational
90 days ago
100.0 % uptime
Today
Australia - Egress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Egress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Egress Operational
90 days ago
100.0 % uptime
Today
Europe South - Egress Operational
90 days ago
100.0 % uptime
Today
Regional Cloud Agents Operational
90 days ago
99.99 % uptime
Today
US East - Cloud Agents Operational
90 days ago
99.97 % uptime
Today
Europe Central - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
India - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Regional Inference Operational
90 days ago
100.0 % uptime
Today
US East - Inference Operational
90 days ago
100.0 % uptime
Today
Australia - Inference Operational
90 days ago
100.0 % uptime
Today
Europe South - Inference Operational
90 days ago
100.0 % uptime
Today
Brazil - Inference Operational
90 days ago
100.0 % uptime
Today
South Africa - Inference Operational
90 days ago
100.0 % uptime
Today
Singapore - Inference Operational
90 days ago
100.0 % uptime
Today
US West - Inference Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Inference Operational
90 days ago
100.0 % uptime
Today
Israel - Inference Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Inference Operational
90 days ago
100.0 % uptime
Today
Europe Central - Inference Operational
90 days ago
100.0 % uptime
Today
US Central - Inference Operational
90 days ago
100.0 % uptime
Today
Japan - Inference Operational
90 days ago
100.0 % uptime
Today
UAE - Inference Operational
90 days ago
100.0 % uptime
Today
India - Inference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Postmortem - Read details
Jun 23, 01:33 PDT
Resolved - We are resolving this incident as the mitigation is in place and successful. We have received some reports of self-hosted agents which connect to US Central needing to be restarted in order to continue receiving dispatches and will investigate opportunities to improve this behavior.

Apologies for the disruptions and we will follow up with a postmortem as soon as possible.

Jun 22, 07:40 PDT
Update - Update: As soon as the US Central region became unresponsive around 12:25 UTC, traffic was automatically re-routed to the nearest healthy region. Customers may have noticed failed API requests for approximately 1 minute while the re-route took place. Failed SIP Transfers continued until we finished manually draining the impacted region at 13:09 UTC.

We are also investigating impact to Agent Dispatches and will post another update when we know more.

Jun 22, 06:59 PDT
Monitoring - We have begun routing traffic away from US Central after our monitoring system triggered due to a high API error rate. Customer impact may include WebRTC connection failures and SIP transfer errors.
Jun 22, 06:05 PDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.
Jun 18, 12:10 PDT
Update - Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.
Jun 18, 11:39 PDT
Investigating - Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.
Jun 18, 10:49 PDT
Resolved - TransferSIPParticipant for calls happening in US East required a manual intervention to redirect. That API is fully restored as of 17:18 UTC.

We will follow up with a postmortem as soon as possible.

Jun 18, 10:40 PDT
Monitoring - US East has experienced a networking failure. Traffic was automatically rerouted away from US East within a minute and connection failure errors are back to baseline. The disruption started happening as of 16:47 UTC, and traffic was rerouted at 16:48.

We are continuing to investigate and monitor SIP transfer errors.

Jun 18, 10:32 PDT
Investigating - We are currently investigating connection failure alerts in US East.
Jun 18, 10:09 PDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Postmortem - Read details
Jun 23, 10:48 PDT
Resolved - We have not seen further instances of this issue since the mitigation was applied. We will follow up with a postmortem as soon as possible.
Jun 16, 13:42 PDT
Monitoring - We identified an issue in the India region where a small number of active sessions may have ended earlier than expected. Affected sessions could experience egress recordings stopping mid-session.

We've deployed a mitigation and are monitoring to confirm resolution. Other regions are unaffected.

Jun 16, 02:49 PDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.