Elevated rate of egress ending early in India region
Monitoring - We identified an issue in the India region where a small number of active sessions may have ended earlier than expected. Affected sessions could experience egress recordings stopping mid-session.

We've deployed a mitigation and are monitoring to confirm resolution. Other regions are unaffected.
Jun 16, 2026 - 02:49 PDT
Uptime over the past 90 days. View historical uptime.
Global Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Cloud Dashboard (cloud.livekit.io) Operational
90 days ago
99.98 % uptime
Today
Global Egress Operational
90 days ago
100.0 % uptime
Today
Global Ingress Operational
90 days ago
100.0 % uptime
Today
Global SIP Operational
90 days ago
99.99 % uptime
Today
Global Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Global Inference Operational
90 days ago
100.0 % uptime
Today
Regional Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Japan - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Brazil - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
India - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US West - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Australia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Singapore - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
South Africa - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
UAE - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Israel - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Europe South - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US East - Real Time Communication Operational
90 days ago
99.86 % uptime
Today
Europe Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Regional TURN Operational
90 days ago
100.0 % uptime
Today
Brazil - TURN Operational
90 days ago
100.0 % uptime
Today
Japan - TURN Operational
90 days ago
100.0 % uptime
Today
US West - TURN Operational
90 days ago
100.0 % uptime
Today
India - TURN Operational
90 days ago
100.0 % uptime
Today
Australia - TURN Operational
90 days ago
100.0 % uptime
Today
Singapore - TURN Operational
90 days ago
100.0 % uptime
Today
US Central - TURN Operational
90 days ago
100.0 % uptime
Today
South Africa - TURN Operational
90 days ago
100.0 % uptime
Today
UAE - TURN Operational
90 days ago
100.0 % uptime
Today
Israel - TURN Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - TURN Operational
90 days ago
100.0 % uptime
Today
US East - TURN Operational
90 days ago
100.0 % uptime
Today
Europe Central - TURN Operational
90 days ago
100.0 % uptime
Today
United Kingdom - TURN Operational
90 days ago
100.0 % uptime
Today
Europe South - TURN Operational
90 days ago
100.0 % uptime
Today
Regional Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US West - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Brazil - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
India - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Japan - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Australia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Singapore - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
South Africa - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
UAE - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Israel - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US East - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe South - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Regional Phone Numbers Operational
90 days ago
100.0 % uptime
Today
US Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Regional SIP Operational
90 days ago
100.0 % uptime
Today
US West - SIP Operational
90 days ago
100.0 % uptime
Today
US East - SIP Operational
90 days ago
100.0 % uptime
Today
India - SIP Operational
90 days ago
100.0 % uptime
Today
Brazil - SIP Operational
90 days ago
100.0 % uptime
Today
Australia - SIP Operational
90 days ago
100.0 % uptime
Today
Japan - SIP Operational
90 days ago
100.0 % uptime
Today
US Central - SIP Operational
90 days ago
100.0 % uptime
Today
Israel - SIP Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - SIP Operational
90 days ago
100.0 % uptime
Today
UAE - SIP Operational
90 days ago
100.0 % uptime
Today
South Africa - SIP Operational
90 days ago
100.0 % uptime
Today
Singapore - SIP Operational
90 days ago
100.0 % uptime
Today
Europe Central - SIP Operational
90 days ago
100.0 % uptime
Today
Europe South - SIP Operational
90 days ago
100.0 % uptime
Today
United Kingdom - SIP Operational
90 days ago
100.0 % uptime
Today
Regional Ingress Operational
90 days ago
100.0 % uptime
Today
US East - Ingress Operational
90 days ago
100.0 % uptime
Today
US West - Ingress Operational
90 days ago
100.0 % uptime
Today
Japan - Ingress Operational
90 days ago
100.0 % uptime
Today
Singapore - Ingress Operational
90 days ago
100.0 % uptime
Today
Australia - Ingress Operational
90 days ago
100.0 % uptime
Today
South Africa - Ingress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Ingress Operational
90 days ago
100.0 % uptime
Today
India - Ingress Operational
90 days ago
100.0 % uptime
Today
Brazil - Ingress Operational
90 days ago
100.0 % uptime
Today
Israel - Ingress Operational
90 days ago
100.0 % uptime
Today
UAE - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe South - Ingress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Ingress Operational
90 days ago
100.0 % uptime
Today
US Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Regional Egress Degraded Performance
90 days ago
100.0 % uptime
Today
Japan - Egress Operational
90 days ago
100.0 % uptime
Today
US West - Egress Operational
90 days ago
100.0 % uptime
Today
US East - Egress Operational
90 days ago
100.0 % uptime
Today
Singapore - Egress Operational
90 days ago
100.0 % uptime
Today
India - Egress Degraded Performance
90 days ago
100.0 % uptime
Today
UAE - Egress Operational
90 days ago
100.0 % uptime
Today
Brazil - Egress Operational
90 days ago
100.0 % uptime
Today
South Africa - Egress Operational
90 days ago
100.0 % uptime
Today
US Central - Egress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Egress Operational
90 days ago
100.0 % uptime
Today
Israel - Egress Operational
90 days ago
100.0 % uptime
Today
Australia - Egress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Egress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Egress Operational
90 days ago
100.0 % uptime
Today
Europe South - Egress Operational
90 days ago
100.0 % uptime
Today
Regional Cloud Agents Operational
90 days ago
99.99 % uptime
Today
US East - Cloud Agents Operational
90 days ago
99.97 % uptime
Today
Europe Central - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
India - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Regional Inference Operational
90 days ago
100.0 % uptime
Today
US East - Inference Operational
90 days ago
100.0 % uptime
Today
Australia - Inference Operational
90 days ago
100.0 % uptime
Today
Europe South - Inference Operational
90 days ago
100.0 % uptime
Today
Brazil - Inference Operational
90 days ago
100.0 % uptime
Today
South Africa - Inference Operational
90 days ago
100.0 % uptime
Today
Singapore - Inference Operational
90 days ago
100.0 % uptime
Today
US West - Inference Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Inference Operational
90 days ago
100.0 % uptime
Today
Israel - Inference Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Inference Operational
90 days ago
100.0 % uptime
Today
Europe Central - Inference Operational
90 days ago
100.0 % uptime
Today
US Central - Inference Operational
90 days ago
100.0 % uptime
Today
Japan - Inference Operational
90 days ago
100.0 % uptime
Today
UAE - Inference Operational
90 days ago
100.0 % uptime
Today
India - Inference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2026

Unresolved incident: Elevated rate of egress ending early in India region.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Intermittent errors for Google Gemini models via Inference
Resolved - This incident has been resolved. The errors were caused by an upstream issue at our model provider (Google) that incorrectly triggered an account-level usage cap on our Gemini API access, returning rate-limit errors for a subset of Gemini requests routed through LiveKit Inference. Google identified the cause, rolled back the change on their side, and raised our account limits to prevent recurrence. Gemini requests are now serving normally and error rates have returned to baseline. Other models and providers were unaffected throughout.
Jun 11, 16:47 PDT
Identified - We have identified the cause as an upstream limit on our Google Gemini API account. Automatic failover to an alternate Gemini deployment is in place and has reduced the impact, but a subset of requests to Google Gemini models may still intermittently return errors when failover capacity is exceeded. We are actively engaged with Google support to restore full capacity and will share further updates as we have them. Other models and providers remain unaffected.
Jun 11, 12:09 PDT
Investigating - We are currently investigating intermittent 429 errors for Google Gemini models routed through LiveKit Inference.
Jun 11, 10:52 PDT
Elevated errors for Google Gemini models via Inference
Resolved - Between 13:00 and 15:05 UTC, a subset of requests to certain Google Gemini preview models (gemini-3.1-flash-lite and gemini-3-flash-preview) routed through LiveKit Inference returned errors due to a project-level misconfiguration. These preview models did not yet have model failover configured; all other models and providers were unaffected. This was resolved by routing the traffic via an alternate provider and fixing the misconfiguration. As resolution measures, we are extending model-level failover to cover these models and adding increased monitoring for such failures in the future.
Jun 11, 08:30 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Elevated latency in Hyderabad region
Resolved - We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.
Jun 5, 04:08 PDT
Update - As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Latency rates are returning to normal levels. We're continuing to monitor the issue.
Jun 5, 03:05 PDT
Investigating - We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.
Jun 5, 02:06 PDT
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Degraded SIP Connectivity in India
Resolved - Summary
On June 2, 2026, a subset of users placing or receiving SIP calls through LiveKit Cloud's India region experienced call failures between 12:00 and 12:40 UTC. During a routine maintenance, both of our SIP-serving regions in India were temporarily disabled in error. With no SIP capacity available in India, traffic was routed to our Dubai region, where outbound calls to Indian numbers were rejected at the destination for region-pinned projects and inbound calls targeting India-specific endpoints failed to connect. We mitigated this by re-enabling SIP in the India region and restoring normal capacity.

Timeline (UTC)
12:00 — Both India SIP regions disabled during maintenance; start of measurable customer impact
12:40 — India SIP regions re-enabled; customer impact ends

Root cause
The incident was caused by an operational error during planned maintenance. LiveKit operates three data centers in India, two of which serve SIP traffic. While disabling regions as part of our routine maintenance, the operator disabled both SIP-serving data centers, believing the third data center was also running SIP and would continue to carry customer traffic. Because the third data center does not serve SIP, this removed all SIP capacity in the India region and forced traffic to our Dubai region, where it could not complete region-pinned calls.

Resolution
Once we identified that India SIP capacity had been removed, we re-enabled SIP in the affected regions, which restored normal inbound and outbound calling in the region.
Jun 3, 13:00 PDT
Jun 2, 2026
Degraded Connectivity in US Central
Postmortem - Read details
Jun 4, 07:03 PDT
Resolved - This incident has been resolved.
Jun 2, 08:18 PDT
Update - We've identified the root cause as a single problematic media node in US Central, which has been suspended at 14:38 UTC. We are continuing to monitor before marking this resolved.
Jun 2, 07:58 PDT
Monitoring - We have routed the traffic away from the US Central region at 14:00 UTC and are seeing the connection failures returning to normal levels. We are continuing to monitor the issue.
Jun 2, 07:17 PDT
Investigating - We're investigating elevated SIP call connection failures in our US Central region beginning at ~12:06 UTC. We are working to mitigate this issue.
Jun 2, 07:05 PDT
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