Analytics data has been backlogged

Incident Report for LiveKit

Resolved

All services are restored

Posted Jan 29, 2024 - 14:58 PST

Update

Session data for the impacted duration has been backfilled

Posted Jan 29, 2024 - 14:57 PST

Monitoring

One of our data processing pipelines had stalled, causing data on the Analytics page to become stale.

Real-time data processing has been restored. We've also started a backfill process to fill in the missing data from earlier.

Posted Jan 28, 2024 - 21:47 PST

This incident affected: Cloud Dashboard (cloud.livekit.io).