Analytics updates on Cloud Dashboard are delayed

Incident Report for LiveKit

Resolved

Real-time analytics updates on Cloud Dashboard is now fully functional, and delayed data are in the process of being backfilled.

Posted Mar 30, 2026 - 14:01 PDT

We have initiated the process of backfilling delayed analytics data.

Posted Mar 30, 2026 - 13:55 PDT

The fix has been applied and real-time processing for the Cloud Dashboard is back online globally. We are monitoring the pipeline.

Posted Mar 30, 2026 - 13:12 PDT

A fix has been deployed. We expect the service to be restored shortly and will provide another update once it is back online.

Posted Mar 30, 2026 - 11:46 PDT

The issue has been identified. We are working on a fix.

Posted Mar 30, 2026 - 08:01 PDT

We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).

Posted Mar 30, 2026 - 04:26 PDT

This incident affected: Cloud Dashboard (cloud.livekit.io).