Subset of SIP Outbound Call Failures in US East

Incident Report for LiveKit

Resolved

Between 15:00–17:25 UTC, a subset of SIP outbound calls in the US East region experienced failures due to an internal DNS resolution issue on a single host. Approximately 1.22% of calls within the region were affected. The affected host was taken out of rotation and workloads were redistributed. Call failure rates returned to baseline following remediation.

Posted Mar 23, 2026 - 11:00 PDT