Elevated RTC connection error rates

Incident Report for LiveKit

Resolved

This incident has been resolved.
Posted Apr 10, 2025 - 17:03 PDT

Monitoring

From 17:54 to 17:59 UTC we observed elevated error rates and a decrease in participant connections in our US East region. This appears to be related to networking issues in a portion of the data center. Connections have fully recovered by 18:00 UTC and we are currently investigating the root cause.
Posted Apr 10, 2025 - 11:54 PDT
This incident affected: Regional Real Time Communication (US East 1 - Real Time Communication).
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