Analytics data is delayed

Incident Report for LiveKit

Resolved

A fix has been implemented. The processing is back online, and will catch up to real time

We will backfill the data for the affected duration next

Posted Dec 08, 2025 - 07:10 PST

Update

we've implemented fixes to help the data processor to catch up. live processing will be enabled soon.

Posted Dec 08, 2025 - 00:29 PST

Identified

we are observing delays in the analytics data that's visible from the dashboard. we are working on processing the backlog of data.

this impacts Session detail page, Egresses, Ingresses, and SIP dashboards. Sessions listing and Agent insights are not affected.

Posted Dec 07, 2025 - 12:07 PST

This incident affected: Cloud Dashboard (cloud.livekit.io).