Resolved -
A fix has been implemented. The processing is back online, and will catch up to real time
We will backfill the data for the affected duration next
Dec 8, 07:10 PST
Update -
we've implemented fixes to help the data processor to catch up. live processing will be enabled soon.
Dec 8, 00:29 PST
Identified -
we are observing delays in the analytics data that's visible from the dashboard. we are working on processing the backlog of data.
this impacts Session detail page, Egresses, Ingresses, and SIP dashboards. Sessions listing and Agent insights are not affected.
Dec 7, 12:07 PST