We are resolving this incident as we have not observed any further connectivity disruptions. We will follow up with a postmortem once available.
Posted May 15, 2026 - 19:50 PDT
Monitoring
We have not observed further instances of connectivity disruptions since 13:19 UTC. We are continuing to investigate why our reroute mechanism did not activate in these isolated instances and are monitoring for further disruptions.
Posted May 15, 2026 - 14:16 PDT
Investigating
We are investigating intermittent connectivity disruptions affecting a subset of sessions, caused by internal network degradation between several of our US clusters (most heavily impacting US East). Affected sessions may see brief interruptions (less than 5 minutes) to media relay. We have observed these interruptions at the following times: - 5/12/26 05:00 UTC - 5/12/26 17:00 UTC - 5/13/26 19:00 UTC - 5/15/26 07:30 UTC
We are actively investigating. Further updates to follow.